Privacy Policy

1. About this policy

This policy explains how Thermoforming Hub collects and uses information when you browse the website, create an account, submit a company profile, or contact us.

2. Information we collect

We may collect your name, email address, account authentication details, company information you submit, uploaded media, and technical information such as IP address, browser type, device data, and website usage events.

If you use Google Sign-In, Google provides us with your Google account identifier, verified email address, first name, and last name. We do not receive or store your Google password, Google access token, or Google refresh token.

3. How we use information

We use information to create and secure accounts, authenticate users, review and publish company profiles, provide requested services, communicate with users, prevent abuse, understand website performance, and improve the platform.

4. Service providers

The platform uses Google for optional authentication and consent-aware website analytics, Vercel for hosting, analytics and file storage, Neon for database hosting, Payload CMS for account and content management, and Resend for transactional email. These providers may process limited information as necessary to deliver their services under their own terms and privacy policies.

5. Cookies and authentication

We use essential cookies to protect authentication requests and keep signed-in sessions active. Google may use cookies when you choose Google Sign-In. Google Analytics loads with analytics and advertising storage denied by default; no advertising personalization is enabled. We do not currently use advertising cookies.

6. Sharing and retention

We do not sell personal information. We share information only with service providers, when you choose to publish company information, when required by law, or when necessary to protect the platform and its users. We retain information only as long as reasonably necessary for these purposes and applicable legal obligations.

7. Your choices

You may request access, correction, or deletion of your personal information. You may also stop using Google Sign-In and revoke Thermoforming Hub access from your Google Account settings. Revoking Google access does not automatically delete your Thermoforming Hub account.

8. Security and international processing

We use reasonable technical and organizational safeguards. Information may be processed in countries where our service providers operate, which may have different data-protection laws from your country.

9. Changes and contact

We may update this policy as the platform develops. The latest version and update date will remain on this page. Questions or privacy requests can be sent to thermofora@gmail.com.